In late 2019, the Membership Puzzle Project reported on newsrooms around the world that are working in dramatically different ways from their peers. They have memberful routines that incorporate commu...
Emily Goligoski
senior director audience research The AtlanticThe great balancing act: when your work story is in the way of your life story
All of us are children, parents, siblings struggling to balance our work with our family responsibilities. Some of us are also managers trying to figure out how to accommodate both newsroom and empl...
The business of investigative journalism: best practices for sustainable newsrooms
Making newsrooms sustainable is a challenge for everyone in the media today. No matter how brilliant one’s journalism, it won’t be sustainable unless it’s backed by a business plan that takes in...
Membership that matters: it’s not just about money, it’s about trust, transparency and learning
The Membership Puzzle Project defines membership as a model that invites audiences to give their time, money, connections, professional expertise, distribution to their networks, and/or ideas to suppo...
Significant attention and airtime is given to troubles facing traditional news organizations -- the almost daily layoffs, downsizing, and course corrections. Conversely, relatively little attention is...
Print is dying, and we all know digital is our future. Yet, year after year, at newspaper after newspaper, we keep putting print people in charge. We see the same phenomenon in broadcast as well. Yes,...
How you can work with your audience members for stronger journalism and site sustainability
Hear how a new generation of publishers are working with their audiences to benefit their financial bottom line—and their journalism. With the support of readers around the world, sites including Th...