Video #IJF17 / 8 april 2017 Crisis management and reputation. Fake news, real damage Giovanni Boccia Artieri Daniele Chieffi Marco Massarotto David Puente Antonio Scala Crisis management theory and technique in the post-truth era. From vaccines to chem-trails, fake news stories are not all mere hoaxes that self-generate on the web. At times they are pre-meditated w...